We hope you love your purchases, but if for any reason you do need to return something to us, send your item back within 14 days of purchase to the address below. Include your order number on the outside of the package!

Jeffree Star Cosmetics
Attn: Returns
9400 Lurline Ave
Suite F

Chatsworth, CA 91311

Please allow 5-7 business days from when the item is delivered for your returned order to be processed. You will be notified via email at the email address listed on your account when your order was placed. Please note that your banking institution may require additional days to process and post this transaction to your account once they have received the information from us (typically 3-5 business days). Original shipping charges are non-refundable, unless we have sent you the wrong or faulty item.

What do you do with returned products?

They go directly to makeup heaven AKA the trash! RIP.

Do you offer makeup artist pro discount?

At this time, we do not!